Here To Help.
You. Your Device.
Your Success.
Fast & Easy
Quick solutions to get you back up and running.
Trusted Support
Real people ready to help when you need it.
School Partnerships
Working with your school to provide the coverage you can count on.
Peace of Mind
Reliable protection for your devices and your day.
Support you can count on, so you can focus on what matters most.
Broken Device?
We Can Help.
Accidents happen. Get fast, affordable repairs so you can get back to what matters—learning, creating, and connecting.
- Cracked screens
- Charging issues
- Battery problems
- Keyboard issues
- Water damage
- And more.
Check Your School’s
Coverage
Enter the name of your school district or private school to see if we partner with your school.
Refer Your School.
Help More Students.
Let your school know about Smart Tech and you can get a referral bonus. When your school partners with us, everyone benefits.
- Better device protection
- Faster repairs & support
- Affordable coverage options
We’re Here
For You.
Support That Students & Parents Love
Why Families Choose Smart Tech
Reliable Protection
Quality coverage that keeps devices safe.
Fast Turnaround
Quick repairs so you’re never out for long.
Friendly Experts
Real people who care and are here to help.
Affordable Solutions
Coverage and repair solutions to fit any budget.
Real People.
Real Support.
Real Solutions.
We’re Here Whenever
You Need Us
Quick Answers
You Have Questions, We Have Answers
How do I know if my school has coverage?
You can quickly check whether your school participates in a Smart Tech coverage program by using the School Coverage Lookup tool on our Students & Parents page. Simply enter the name of your school, and if a coverage program is available, your school will appear in the search results along with a link to enroll.
Please note that the school name must match the name in our system. If you are unable to find your school or have questions about eligibility or enrollment periods, our support team is happy to help. Contact us using any of the support options listed on this page for assistance.
What should I do if my device is damaged?
If your device is covered by a Smart Tech protection plan, simply log in to your account, click File a Claim from the menu, and follow the prompts to submit your claim.
If your device is not covered, you can still take advantage of Smart Tech’s repair services. Visit the Students & Parents page and click Request a Repair to submit a repair request. Once we receive your information, our team will contact you with available repair options and discounted pricing.
Please note that the school name must match the name in our system. If you are unable to find your school or have questions about eligibility or enrollment periods, our support team is happy to help. Contact us using any of the support options listed on this page for assistance.
What if my device is not covered?
If your device is not covered by a Smart Tech protection plan, you can still take advantage of our professional repair services. Simply click Request a Repair on the Students & Parents page and complete the repair request form.
Once your request is submitted, our team will review the issue and provide repair options at a discounted rate. Whether it’s a cracked screen, charging problem, keyboard issue, or another hardware-related repair, we’re here to help get your device back up and running as quickly as possible.
What types of damage can Smart Tech repair?
Smart Tech can repair a wide range of issues affecting student devices, including cracked screens, broken keyboards, damaged hinges, charging and power problems, battery failures, liquid damage, trackpad issues, and other common hardware malfunctions.
If you’re unsure whether your device can be repaired, simply submit a repair request or contact our support team. We’ll evaluate the issue and provide the best available repair options to get your device back in working condition as quickly as possible.
How much will a repair cost?
Repair costs vary depending on the device model, the type of damage.
Smart Tech offers discounted repair services to all K-12 students regardless if their school is a Smart Tech partner. To receive a repair quote, simply submit a repair request and our team will review the issue and provide a quote.
How long does a repair take?
Smart Tech’s average repair turnaround time is 5 days or less, making it one of the fastest repair programs in the industry. Most repairs are completed within this timeframe, allowing students to get back to learning as quickly as possible.
In some cases, repairs may take longer due to parts availability or more complex board-level repairs. If we anticipate any delays, our team will notify you promptly, explain the situation, and provide available options for moving forward.
Can I track my repair status?
Yes. Once your repair request has been submitted, you can track its progress through your Smart Tech account. You’ll be able to view the current status of your repair and receive updates as your device moves through the repair process.
If you have any questions or need additional information, our support team is always available to provide an update on your repair status.
What happens if my device cannot be repaired?
In the rare event that your device cannot be repaired, the next steps will depend on whether your device is covered by a Smart Tech protection plan.
For covered devices, we will follow the replacement or resolution process outlined in our agreement with your school or district. For devices without coverage, our team will review the available options with you and help determine the best path forward.
How can I contact Smart Tech support?
Smart Tech support is available through multiple channels, including live chat, phone, email, and support tickets. You can choose the option that works best for you, and our team will be happy to assist with coverage questions, repair requests, claim status updates, or any other support needs.
Contact information for all support options can be found on our Contact page.
How can I refer my school to Smart Tech?
If your school is not currently partnered with Smart Tech, we’d love to learn more about them. Simply use the referral form on our Students & Parents page to submit your school’s information, and a member of our team will reach out to discuss how Smart Tech can help protect and support their student devices.
Referrals are a great way to introduce your school to affordable device protection, fast repairs, and dedicated K-12 technology support.
Smart Tech Is Proudly Rated A+
Smart Tech is proud to maintain an A+ rating with the Better Business Bureau, reflecting our commitment to integrity, exceptional service, and customer satisfaction.