CONTACT SMART TECH
We’re Here
When You
Need Us.
Have a question, need support, or ready to get started?
Our team is just a message away.
Talk to friendly experts who care.
We reply quickly during business hours.
We’re committed to your total peace of mind.
We’re here to make things simple, respond quickly, and make sure you feel supported every step of the way.
Ways To Connect
Live Chat
Chat with our team in real time.
Email Us
Send us an email anytime and we’ll get back to you soon.
Call Us
Speak with our team during business hours.
Business Hours
Monday - Friday:
9:00am - 6:00pm EST
- Trusted Nationwide SInce 2009
Send Us A Message
Get a Quote
Looking for the right solution? We’ll help you find the perfect plan.
File a Claim
Start or check the status of a claim quickly and easily.
Check Coverage
Questions about your plan or what’s covered? We’re here to help.
Request Talk
Fill out the form and our team will reach out to you soon.
Frequently Asked Questions
How quickly can I expect a response?
During normal business hours, most inquiries receive a response within minutes. Messages submitted after hours, on weekends, or during holidays will be answered on the next business day by a member of our team.
What I'm not sure exactly what I need?
No problem. Contact us and one of our specialists will get you the support you need.
How do I file a claim or check the status?
You can log into your Smart Tech account and click either file or track claims on the left hand side.
How long does a repair take?
We’ve always been—and continue to be—one of the fastest in the industry when it comes to repairs.
Our standard turnaround is just 5 days—not business days, but any days—from the moment your device arrives at our facility to when it’s repaired and shipped back to you. It’s often even faster, but we’ll let the results speak for themselves.
If anything ever takes longer, you’ll be the first to know. No guessing, no wondering.
With our customized platform, you can track every device you send us in real time, 24/7. You’re always in the loop, every step of the way.
How can I check if my device is covered?
You can login to your Smart Tech Account and click devices on the left hand side. This will bring up any devices associated with your account covered or uncovered.
How do I reset my password?
You can simply click the Forgot Password link on the login screen. This will email you a pssword reset link.
Trusted By Thousands
Backed By Results
We’re proud to protect thousands of devices and deliver exceptional service every day.
Smart Tech Is Proudly Rated A+
Smart Tech is proud to maintain an A+ rating with the Better Business Bureau, reflecting our commitment to integrity, exceptional service, and customer satisfaction.