One Partner.
Every Technology Need.
From procurement and deployment to protection, repairs, cybersecurity, and lifecycle management, Smart Tech helps schools simplify technology operations and maximize the value of every investment.
17+ Years
Serving K-12
1,000+
Schools Supported
500,000+
Devices Protected
Nationwide
Service & Support
A complete ecosystem of solutions designed to support students, educators, IT teams, and district leaders.
Device Coverage
Flexible protection options for districts, schools, and families.
Device Repairs
Fast, reliable repairs backed by expert technicians and a lifetime warranty.
Device Sales & Leasing
Chromebooks, laptops, tablets, and accessories from top manufacturers at competitive pricing.
White Glove Services
Deployment, imaging, asset tagging, and more—we handle the details.
Smart Suite Software
Manage claims, repairs, assets, and programs in one powerful platform.
Cybersecurity Solutions
Assess risks, strengthen security, and protect your district.
Device Buybacks
Recover value from aging technology and reinvest in your district’s future.
Parts & Components
Quality replacement parts to support repairs and extend device life.
Protective Cases
Durable, purpose-built cases designed to reduce damage and extend device life.
Supporting Every Stage of the Device Lifecycle
Purchase
Source the right devices and accessories.
Deploy
Prepare, configure, tag, and distribute with ease.
Protect
Reduce risk with coverage and protection.
Manage
Track assets, claims, repairs, and inventory with Smart Suite.
Repair
Keep devices in service with fast, reliable repairs.
Refresh
Maximize your investment through buyback programs.
Why Districts Choose
Smart Tech
- One trusted partner for all your technology needs
- Reduce costs and extend the life of your devices
- Protect students, staff, and valuable technology investments
- Streamline IT operations and save time
- Responsive support from a team that understands K-12
Let’s Build a Smarter
Technology Strategy Together
Our team is here to help you find the right solutions for your students, staff, and district goals.
The Answers You Need
You Have Questions, We Have Answers
What does the Smart Tech coverage plan cover?
Maybe the better question is… what doesn’t it cover?
When you partner with Smart Tech, your devices are protected against just about everything—accidental damage (yes, even liquid), defects, loss, theft, battery issues, and power problems. If it can go wrong, we’ve probably got it covered.
Of course, there are a few exceptions. We don’t cover intentional damage (though you can upgrade your plan to include it), minor cosmetic wear like scratches, “mysterious disappearances,” chargers—unless added to your plan—and accessories like cases.
What is the difference in the coverage plans?
We offer two flexible coverage options—plus a repair program—to fit the needs of any school.
Parent-Purchased Coverage
Our most popular option—and it doesn’t cost the school a thing. We create a customized portal where parents and students can easily purchase coverage. You’ll have access to real-time insights like enrollments, claims, and more. Pair it with our repair program for any uncovered devices, and you’ve got a simple way to keep your fleet running like new all year long.
School-Purchased Coverage
Prefer full control? This option allows the school to cover all devices directly. It ensures every device is protected and eliminates unexpected repair costs, giving you predictable budgeting and peace of mind.
Hybrid Coverage
The Hybrid Coverage Plan gives schools the flexibility to maximize device protection while managing costs. Parents are offered the opportunity to opt in and purchase coverage for their student’s device. After the parent enrollment period closes, the school can then purchase coverage for any remaining devices that were not covered by parents.
Repair Program
Need repairs on demand? Our repair program is a great option for you. Simply send in devices as needed, and we’ll handle the rest. Billing is done monthly, and our team is always ready when you need us.
No matter your setup, Smart Tech makes it easy to stay covered, stay on budget, and keep your devices performing at their best.
What devices are eligible for coverage?
We offer coverage for virtually all makes and models of student and staff devices. This includes Chromebooks, laptops, tablets, iPads, MacBooks, desktop computers, and other classroom technology. Whether your devices are from Apple, Dell, HP, Lenovo, Acer, ASUS, or another manufacturer, Smart Tech can help protect your investment.
Can coverage be customized for our district's needs?
Absolutely. We pride ourselves on being one of the most flexible partners in the industry. Our team works closely with schools and districts to build a coverage program that meets their specific needs, rather than forcing them into a one-size-fits-all solution.
What is the turnaround time for repairs?
We’ve always been—and continue to be—one of the fastest in the industry when it comes to repairs.
Our standard turnaround is just 5 days—not business days, but any days—from the moment your device arrives at our facility to when it’s repaired and shipped back to you. It’s often even faster, but we’ll let the results speak for themselves.
If anything ever takes longer, you’ll be the first to know. No guessing, no wondering.
With our customized platform, you can track every device you send us in real time, 24/7. You’re always in the loop, every step of the way.
When does coverage begin and end?
We work closely with each school to establish coverage start and end dates that align with your academic calendar, device deployment schedule, and student needs.
Why should our school work with Smart Tech?
When you choose Smart Tech, you’re choosing a better kind of experience.
We’ve been doing this since 2009, so our process is dialed in, our team knows their stuff, and we take pride in getting things done right the first time and doing it with a smile.
What really makes us different? We keep it simple: fast service, high-quality repairs, and a friendly team that actually cares about helping you. We answer the phone, we return emails and we don’t give you the runaround.
We’re here to make your life easier—but don’t take our word for it. Ask for our reference list and let our customers do the talking.
Does Smart Tech cover new and used devices?
Yes! We cover both brand-new devices and those already in circulation. To be eligible for coverage, devices must be fully functional and free of damage at the time of enrollment.
If you have devices that need repairs before enrolling, no problem—just let us know. We can offer discounted rates to get them back in top condition and ready for coverage.
Are there any additional fees such as shipping costs?
No—what you see is what you get. There are no hidden fees or surprise charges. Your price is inclusive of everything to care for your devices. We don’t even charge for smiles.
How does Smart Tech compare to OEM warranty and protection plans?
OEM warranties and protection plans often come with limitations—like caps on repairs or replacements, complicated claims processes, and longer turnaround times—all while costing you more.
We understand the convenience of purchasing coverage directly with your devices. But, there’s a reason so many of our customers no longer rely on those plans.
They’ve made the switch—and now they see the Smart Tech difference; no hassle claims, faster repair times, more affordable coverage and an unrivaled level of service.
Do you cover loaner devices in the event of a claim on a student device?
Yes! The coverage would temporarily transfer to the loaner device while the student is in possession of it.
What does coverage cost?
What does coverage cost?
Coverage pricing varies based on several factors, including the device type, device age, coverage term, selected protection plan, and the number of devices being covered. Because every school’s technology environment is different, Smart Tech provides customized pricing to ensure you receive the best value for your specific needs.
Our team will work with you to understand your device inventory and coverage requirements, then provide a tailored quote with no hidden fees or surprise costs.
Is it hard to file claims?
Sometimes – just not with Smart Tech.
Our proprietary platform is built to make everything simple. We actually developed it alongside IT teams across the country—so it has exactly what you need, and none of what you don’t.
Filing a claim takes less than a minute. Need to submit multiple claims at once? No problem—you can do that too.
We know the claims process is usually a hassle, so we took the work out of it. From filing and tracking claims to verifying enrollments, everything is designed to be fast, easy, and intuitive.
Because managing your devices shouldn’t feel like a full-time job.
What other K-12 solutions does Smart Tech offer?
Smart Tech is built to be the ultimate one-stop shop for K–12 technology solutions. Beyond coverage and repairs, we offer device buybacks, white-glove services, device sales, our K–12 software suite, cybersecurity, wholesale parts cases and accessories—everything you need to run your tech program without limits.